Terms of Service

1. Nature of the platform — Pure intermediary

DJob acts solely as a technology intermediary platform. The service contract is concluded directly and exclusively between the Client and the DJ. DJob is not a booking agency, does not perform musical services and assumes no liability for performance, quality, delays, last-minute cancellations, damages, injuries or any dispute arising at the event.

DJs are independent contractors, solely responsible for their tax, social-security and professional-insurance obligations.

2. Flat platform fee

DJob charges a flat fee per booking, not a percentage of the price:

• Client: 0 € per booking (approx. £0 in the UK).
• DJ: 12 € per booking (approx. £10 in the UK), deducted from the payout.

The fee is shown transparently at checkout before confirmation. DJob only charges VAT on this service fee.

3. Escrow and 24h post-event release (Stripe)

When the Client pays, funds never enter DJob's accounts: they are held securely by our payment provider (Stripe Connect) via a charge with a deferred transfer. Once the event ends, the DJ's payout remains held for approximately 22-24 additional hours as an anti-dispute window. After that window with no confirmed incident, the system automatically releases the payout to the DJ's Connect account, net of DJob's flat fee. If the event does not take place or an incident is confirmed, the full amount is refunded to the Client and the payout is cancelled.

4. Emergencies and DJ substitution

If the originally booked DJ cannot perform and triggers the emergency flow, DJob may propose a substitute DJ. If the Client accepts, the held amount (fee + any urgency bonus) is reassigned to the substitute DJ under the same escrow and 24h post-event release mechanism. If the Client declines or no substitute is available, the booking is cancelled and fully refunded.

5. Right of withdrawal

Services booked through DJob are leisure services performed on a specific date and are excluded from the 14-day right of withdrawal under Schedule 1 Reg. 28(1)(h) of the UK Consumer Contracts Regulations 2013 and Art. 16(l) of EU Directive 2011/83. The platform's cancellation policy in section 7 applies.

6. VAT and tax obligations

DJob charges VAT only on its flat service fee. Where the DJ is a business / sole trader registered in another EU member state, the reverse-charge mechanism applies; otherwise the local VAT rate applies.

Each DJ is solely responsible for declaring and paying tax on the service rendered to the final client: VAT 20% UK (above threshold), IVA 21% Spain, IVA 22% Italy, TVA 20% France, USt 19% Germany. DJob does not withhold tax on the DJ's behalf, save for the mandatory reporting obligations under DAC7 or equivalent UK rules.

7. Cancellation policy

• More than 7 days before the event: full refund of the DJ fee.
• Between 7 days and 48 hours: 50% refund.
• Less than 48 hours: no refund; the DJ retains the fee.
• If the DJ does not accept within 24h or cancels: automatic 100% refund to the Client.
• DJob's flat fee is non-refundable when the cancellation is attributable to the Client.

8. Personal data

Personal-data processing is governed by the Privacy Policy under the EU GDPR (2016/679) and the UK GDPR.

9. Governing law and jurisdiction

• United Kingdom: law of England and Wales. Courts of England and Wales.
• Spain: Spanish law. Consumer's domicile court.
• Italy: Italian law. Consumer's domicile court.
• France: French law. Consumer's domicile court.
• Germany: German law. Court of the consumer's domicile.